Very very soon! ^_^ We're just making sure everything is OK.
Tap the top-right Pou icon » Settings » Year of Birth, and select your correct one.
You should be 13 or older to access social features.
Or, ask your parent or guardian to create an account for you, then revert back your Year of Birth.
You should be 13 or older to access social features.
Or, ask your parent or guardian to create an account for you, then revert back your Year of Birth.
No, they are completely separate apps with separate accounts.
Check the app store to see if there's an update, else contact us below and tell us how it happened.
Check the app store to see if there's an update, else contact us below and tell us how it happened.
Contact us below and tell us your Pou's nickname.
Press the Forgot Password button, and we'll send you a code.
Make sure you check your email's JUNK or SPAM folder.
Still can't find the code? Contact us below.
Make sure you check your email's JUNK or SPAM folder.
Still can't find the code? Contact us below.
Did you type your email incorrectly the first time?
Contact us below and tell us your Pou's nickname.
Contact us below and tell us your Pou's nickname.
Tap the top-right Pou icon » Account » Edit icon next to Password
First, go to old device:
Then, go to new device:
- Tap the top-right Pou icon » Account
- If asked, follow the steps to either Create a new account or Add this Pou to your existing account.
- Tap on the target Pou's thumbnail.
- Press the Deactivate from this device button (if available).
Then, go to new device:
- Tap the top-right Pou icon » Account
- If asked, follow the steps to Log in to your existing account. Make sure that you are logged in to the SAME account as in the old device.
- Tap on the target Pou's thumbnail.
- Press the Activate on this device button (if available).
No, the app uploads your Pou to the server automatically when important changes occur.
However if you customized your Pou or the house since the last save, and want others to see them sooner, you can save your Pou manually.
However it might still take a few minutes for the new changes to appear to new visitors.
However if you customized your Pou or the house since the last save, and want others to see them sooner, you can save your Pou manually.
However it might still take a few minutes for the new changes to appear to new visitors.
- Tap the top-right Pou icon » Account
- Tap on the target Pou's thumbnail
- Tap on the Edit icon next to Nickname
Popularity points 
are determined by the quantity and quality of social interactions that a Pou receives from others,
including visits, likes 
, messages and co-op games.
The most effective way to be popular is to share your Pou's nickname with others on social media.
are determined by the quantity and quality of social interactions that a Pou receives from others,
including visits, likes , messages and co-op games.
The most effective way to be popular is to share your Pou's nickname with others on social media.
We constantly update each game and fix bugs.
When the changes are too significant, scores and achievements might be reset to make it fair for everyone.
When the changes are too significant, scores and achievements might be reset to make it fair for everyone.
Your credit card might be a bit slow.
If after 5 minutes you still didn't receive the item, try the following:
- Try to purchase the items again. This time the app will tell you that you already own the items, and you might receive them immediately.
- Still didn't get them? Contact Us below and tell us the order number(s) that you received in the payment confirmation email from Google or Apple.
Tap the top-right Pou icon » Settings » Language (1st option)
To enable: Tap the top-right Pou icon » Settings » Enable Notifications.
If they still don't work:
To disable: Tap the top-right Pou icon » Settings » Disable Notifications
- Android: Go to Android Settings » Apps » Pou » Permissions » Enable Notifications
- iPhone & iPad: Go to iOS Settings » Pou » Enable Notifications
To disable: Tap the top-right Pou icon » Settings » Disable Notifications
Yay! Contact us below and tell us about it. ^_^